Frequently Asked Questions

Everything you need to know about shopping with Tuckernuck.

What is your return policy?

We accept returns of unworn, unwashed, and unaltered merchandise with tags still attached within 30 days of purchase. Sale items marked as 'Final Sale' cannot be returned or exchanged.

When will my order ship?

Most orders are processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information. Standard shipping typically takes 3-5 business days.

Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your location and the weight of your order.

How do I know what size to order?

We provide a comprehensive size guide on each product page. Since we curate various designers, we also include 'Fit Notes' to let you know if an item runs true to size, small, or large.

Can I change or cancel my order after it has been placed?

Because we aim to process orders as quickly as possible, we have a very limited window for changes. Please contact our customer service team immediately, and we will do our best to assist you.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Klarna for interest-free installments.